English for Call Center

227 Salcedo Street, Suite 2G
0 Published: April 28,2016
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This program provides English and communication training to participants who choose a career in the business process outsourcing (BPO) industry as call center representatives and managers.  In addition to English and communication skills training, participants will undergo training in interviewing techniques, call handling, customer service, sales and marketing, critical thinking, and confidence building

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